We are happy to assist you with finding a pragmatic solution.
Who is responsible for the current billing? The new owner is already responsible for billing for the current billing period. As the previous owner, you must provide the new owner with all the information and documents required to prepare the statement for the current accounting period.
Have bills from earlier periods not been paid? If so, please send us the cost and user data for such periods as soon as possible or transmit the data to us via the customer portal. We will then be happy to prepare the outstanding statement(s) for you.
Do you have rented acquisition devices from Techem in your property? We will contact the new owner and clarify whether the new owner wants to take over the existing lease contracts and continue to have us prepare billing for the property. If the new owner decides against this, we will contact you to discuss the further procedure of the option of an early termination of the contract (e.g. deadlines and costs, if applicable).