65760 Eschborn, Germany
Telephone: +49-61 96 / 522 - 0
Fax: +49-61 96 / 522 - 3000
Represented by the management: Matthias Hartmann, Nicolai Kuß, Dr.-Ing. Carsten Sürig
Frankfurt local court company register: HRB 85143
VAT registration number: DE220564468.
Party responsible for purposes of Interstate Broadcasting Agreement: Dorothea Heller, Techem Energy Services GmbH, Hauptstraße 89, 65760 Eschborn, Germany
The European Commission provides a platform for online settlement of disputes. This platform serves as contact point for consumers and entrepreneurs, who are willing to settle disputes arising from online contracts extrajudicially and voluntarily. This platform can be reached via/You can reach this platform via ec.europa.eu/consumers/odr/
Consumers are entitled to apply for settlement of disputes relating electricity and gas supply for arbitration proceedings at the arbitration board Energie e. V. This is based on the prerequisite that the suppliers customer service has been contacted and no common satisfactory solution has been found. Techem is obliged to participate in the arbitration proceedings in this case.
Schlichtungsstelle Energie e. V.
Phone: +49 30 27 57 24 00
Fax: +49 30 275 72 40 69
Apart from that Techem will not participate and is not obliged to participate in dispute settlement proceedings under the Consumer Dispute Resolution Act (VSBG).
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